Information Collection
When you acquire a deck from Decklume or join our inner circle of collectors, we collect necessary personal details to fulfill your requests. This includes your name, shipping address, email address, and payment information. We also gather non-identifiable browsing data to improve the digital experience of our gallery.
Utilization of Data
Your information is primarily used to process orders, dispatch our artisan decks securely, and provide updates regarding your acquisitions. With your explicit consent, we may also send communications regarding limited-edition releases, highly detailed artist collaborations, and exclusive vault openings.
Digital Cookies & Tracking
Our digital storefront utilizes cookies to ensure seamless navigation and to remember your preferences. These small data files allow us to maintain your cart session, understand how you interact with our luxury artifacts, and optimize the performance of our online presence. Detailed information can be found in our dedicated Cookie Policy.
Third-Party Partners
We do not sell your personal data. We only share essential information with trusted third-party partners who assist us in operating our store, conducting secure payment processing, and delivering your packages. These partners are strictly bound by confidentiality agreements to protect your information.
Data Security
We employ uncompromisingly premium security measures to protect your personal information from unauthorized access, alteration, or disclosure. Our digital infrastructure utilizes industry-standard encryption protocols during the transmission and storage of sensitive data, ensuring your details remain secure in our vault.
Collector's Rights
You maintain full control over your personal data. You have the right to request access to the information we hold about you, request corrections to any inaccuracies, or ask for the complete deletion of your data from our records. To exercise these rights, please contact our support team.
Need further assistance?
Contact our support team at support@decklume.com.